box

FAQ

How many team members can I invite?

arwdown
You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

What is the maximum file upload size?

arwdown
No more than 2GB. All files in your account must fit your allotted storage space.

How do I reset my password?

arwdown
Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

Can I cancel my subscription?

arwdown
Yes! Send us a message and we’ll process your request no questions asked.

Do you provide additional support?

arwdown
Chat and email support is available 24/7. Phone lines are open during normal business hours.